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June/July 2014

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Diversity In Action

Infosys ensures diversity and inclusion from all angles

Diversity carries a lot of weight at this global company. A new summer internship in the management consulting group offers global opportunities for students


Infosys specializes in technology, consulting and outsourcing solutions and employs more than 160,000 people worldwide.

“To excel as a global leader, Info-sys is focused on the ever-changing dynamics of its workforce, clients, suppliers and stakeholders,” says Sandra Jackson, senior unit manager of equal employment opportunity and diversity and inclusion. “Our proud heritage and multicultural workforce are important elements that allow us to exceed our customers’ expectations. They serve as important competitive differentiators in the marketplace.”

Hiring is strong
Infosys is strengthening its presence in North America. “We typically hire more than a hundred experienced consulting and IT professionals every quarter,” Jackson says. “We also have a focus on undergraduate and graduate students with a variety of backgrounds, including MBAs.”

Infosys is on the lookout for professionals with expertise in IT services and the software development lifecycle. It seeks pros who can work within a global delivery model and partner with teams across the globe, Jackson notes.

Among the skills and experience needed at Infosys: business consulting, business development and client relationship management, software development, testing, infrastructure management, engineering services, project management, product development, mobility, cloud technology, sales, business analysis, big data, data management, digital technology and e-commerce.

Once on board, employees can earn certifications in new technologies, Jackson reports. The company’s management consulting services (MCS) group has recently launched a summer internship program. “This will be an opportunity for students between junior and senior college years to intern with a global firm and join project activities at client sites,” says Albert Babin, an associate partner in MCS.

Interns will start their summer in an on-boarding class along with fulltime employees, and then be deployed to client projects. They’ll get ongoing professional development feedback from an assigned career coach. At the end of the summer, the interns will present their experiences to the full summer intern group and selected MCS executives. “As with all our recruiting activities, we look forward to having a diverse set of individuals across our intern group. Diversity brings together a variety of backgrounds and perspectives, which makes our solution recommendations stronger for our clients,” Babin notes.

A focus on global diversity
Attracting the best and brightest talent is paramount to Infosys’s success, according to Jackson. With a workforce that includes people from eighty-nine nationalities working in thirty-two countries, Infosys was the first IT company in India to establish an office for diversity and inclusion, she notes.

“Globally, nearly thirty-four percent of Infosys employees are women. We have multigenerational representation. We work as a worldwide virtual team using dozens of languages, cultures, ideas and perspectives. We understand how diversity and inclusion strengthens our company and the value we bring to our clients. The diversity of our talent propels our business growth and sustains our competitive advantage.”

In 2012, Infosys launched a diversity training module for its leaders in the U.S. called “Microinequities: the Power of Diversity and Inclusion.” “The purpose of this training module is to deliver the message of inclusion throughout our leadership teams and ensure that leaders understand the power of positive and negative micromessages and actions,” Jackson explains. “This face-to-face training brings together leaders across business units and accounts. It’s part of our Management Excellence program.”

Celebrating differences
Infosys employee resource groups (ERGs) are made up of volunteers who come together to create a more positive and engaged environment, Jackson says.

The multicultural ERG at Infosys sponsors “Creating Common Ground,” a presentation that educates employees about the values of a variety of cultures. The ERG uses communication campaigns based on its live events to promote cultural awareness.

Another Infosys ERG, Gays, Lesbians and U (IGLU), works to create a safe and respectful work environment for employees from the LGBT community. This ERG was launched in India and has recently set up a chapter in the U.S.

The Infosys Women’s Inclusivity Network (IWIN) works toward creating a gender-sensitive and inclusive work environment for women employees and provides development opportunities for its members. IWIN partners with gender networks and forums globally, including Catalyst (www.catalyst.org) to promote gender equality and diversity, Jackson says.

“Every person deserves respect, dignity and the opportunity to grow. At Infosys we value differences and also celebrate commonalities,” she says.

“By embracing diversity, we ensure that the unique attributes of every employee support Infosys’ core principles: creating client value, leadership by example, integrity and transparency, fairness and excellence. These core values are the underpinning of our diversity strategy.”

D/C




www.infosys.com

Headquarters: Bangalore, Karnataka, India
Employees: 160,000 worldwide
Revenues: $8.25 billion (FY 2014)
Business: Consulting, technology and outsourcing solutions

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